How we work

Tell us the problem. We'll work out the rest.

You deal with the people doing the work, not an account manager. It all starts with a free call.

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  • Hands-on, always
  • Straight answers
  • No lock-in

It starts with a free call

About 30 minutes with our team, on us. We talk through what you need, where you want to get to, your budget, your vision and anything that’s gone wrong before.

It’s an honest fit check, both ways. If we’re not the right team for you, we’ll tell you after the call.

Your needsWhat you need built, fixed or looked after.
Your goalsWhere you want the business to get to.
Your budgetWhat you'd like to spend, so the plan fits it.
Your visionHow you want it to look, feel and work.
Previous issuesWhat's gone wrong before, so it doesn't again.
A fit check, both waysYou get to know us, we get to know you.

How each service works

WebsitesEvery site starts with a conversation about your business, not a template gallery. We plan, design, build and test it, and most sites launch in 8 to 12 weeks.See websites WordPress careWe check your site with 86Tools, fix what's urgent first, then look after it every month with a plain-English report.See care plans Google Ads and SEOWe set up and run your campaigns month to month, make decisions from real numbers and show you what it's doing and what it's costing.See ads and SEO Design and brandingLogos, brand identities, print and ad creative, built as one brand system so your business looks the same everywhere.See design Automation and integrationsTell us the problem. We scope it with a fixed quote, back up first, build and test it, then support it after launch.See automation Free health checkSend us your website address. We check it and tell you straight: look after it, fix it or rebuild it.Get my free health check

What you can count on

Hands-on, always

The people you talk to are the people doing the work. No account managers, no ticket queue.

Straight answers

Plain English, honest advice, and if your site is fine, we'll tell you that too.

No lock-in

Month to month. You stay because it works, not because you're stuck.

Decisions from real numbers

What your site and campaigns actually do, not guesses.

Transparent reporting

You see what's happening and what it's costing.

Your budget, your account

You pay Google or LinkedIn directly, so all of your ad budget goes into your ads.

After launch

Launch day is the start. If you'd like us to, we stay on and look after the site.

Our own tools

86Tools, our own WordPress toolkit, runs on the WordPress sites we look after.

Local and worldwide

Based in South Africa, working across Africa, Europe, the Middle East, Asia, Australia and the US.

Where to next

Let's get to know each other.

Book your free kick-off call. Got a project, or a site that needs looking at? Say hello.

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FAQs

Questions about how we work

What happens on the first call?

It’s about 30 minutes with our team, free. We talk through what you need, where you want to get to, your budget, your vision and anything that’s gone wrong before. It’s an honest fit check, both ways. If we’re not the right team for you, we’ll tell you after the call.

Who will I deal with?

The people doing the work. There are no account managers and no ticket queue.

How long does a website take?

Most sites launch in 8 to 12 weeks. We plan, design, build and test it, starting with a conversation about your business, not a template gallery.

How does payment work for projects?

For project work, 50% is paid up front to commence work, and that deposit is non-refundable. The rest of the payment terms are set out in your quote.

Who pays for the ads?

You pay Google or LinkedIn directly, so all of your ad budget goes into your ads. We manage the campaigns month to month and show you what they’re doing and what they’re costing.

Is there a lock-in?

No. Care and marketing run month to month. You stay because it works, not because you’re stuck.

What happens after launch?

Launch day is the start. If you’d like us to, we stay on and look after the site.